Ultra Short Throw DLP Laser Smart Projector

Q1: What is the difference between OEM and ODM?

A: OEM (Original Equipment Manufacturing): We manufacture projectors based on your brand design and technical specifications. The products fully comply with your customized requirements (such as appearance, packaging, LOGO, etc.). ODM (Original Design Manufacturing): We offer a full-process service from product design, research and development to production. You can choose the existing solutions or propose functional requirements (such as resolution, brightness, system compatibility, etc.). We conduct customized development. Comparison of advantages: OEM is suitable for customers with mature designs, while ODM is suitable for purchasers who need differentiated products.

Q2: What certifications do your products comply with for EU/NA markets?

A:EU (CE Certification): Compliant with the Low Voltage Directive (LVD) and Electromagnetic Compatibility (EMC), ensuring electrical safety and anti-interference capability. North America (FCC Certification): Wireless models require FCC-ID certification, wired models require FCC-SDOC certification; models containing laser modules require additional FDA certification. Environmental protection standards: The entire series complies with the Restriction of Hazardous Substances Directive (RoHS). Note: We provide support for documents certificating and can assist in completing compliance testing for target markets.

Q3: What is the minimum order quantity (MOQ)?

A:Standard OEM Products: MOQ is 1 unit. It’s suitable for sample testing or small batch trial order selling. Customized ODM Products: MOQ is adjusted according to the complexity of design (usually ≥ 500 units). The mold-opening cost can be shared among large orders. Flexible Policy: Long-term cooperation customers can apply for tiered MOQ discounts.

Q4: How long is the production time？

A:OEM Orders: Delivery within 15-30 days after design confirmation (one day delivery is supported when inventory is sufficient). ODM Development: Approximately 55 days after scheme confirmation (including mold opening, sample production and testing), with a separate calculation for the mass production time. Urgent Order Service: Urgent orders can shorten the production cycle by 30% and an expedited fee needs to be paid.

Q5: Can you handle logistics and customs clearance?

A:Logistics: Offer various shipping terms such as EXW/FOB/DDP, cooperate with international logistics providers like DHL and FedEx, and support dropshipping. Customs Clearance: Provide complete packing lists, invoices and COO certificates. In the ASEAN region, FORM E origin preferential treatment can be applied for. Value-added Services: Purchase transportation insurance to cover damage claims.

Q6: What customization options are available?

A:Module Customization Hardware Resolution (720P to 4K), Brightness (100 – 4500 lumens), Power Specifications (US/European standards, etc.), Battery Capacity Software Android System Version, Multi-language Interface, Pre-installed APKs (such as Netflix/YouTube) Appearance Shell Material/Color, Laser Engraving of Brand LOGO, Gift Packaging Design Accessories Custom Remote Control, Anti-glare Screen, Portable Bag, Multi-language User Manuals

Q7: What payment terms do you accept?

A:Sample Order: 100% Prepayment (PayPal/Western Union) Bulk Order: 30% Deposit + T/T Balance Payment, L/C (≥ 500 units) Credit Customer: Credit period supported (Qualifications need to be reviewed)

Q8: Do you provide warranty and technical support?

A:Warranty Period: 1 year for the entire machine (LED/Laser technology lifespan ≥ 25,000 hours) After-sales Service: Remote fault diagnosis, global direct delivery of spare parts, local service provider connection (North America/Europe/Southeast Asia) Training: Provide product manual, installation video and API interface documentation (for system customization customers)

Q9: How to ensure product quality consistency?

A:Quality Control System: ISO9001-certified factory, full-process automated inspection (including aging test, optical calibration) Transparency Tracking: Provide photo/video updates during production stage, support third-party inspection (SGS/BV, etc.)