FAQ
Customization & Wholesale
When can l get the quotation?
We usually quote within 1 hours after gettingyour inquiry. lfyou are very urgent, pleasecontact us by phone, email,WhatsApp or Wechat, You can find all our sales’s contact informationin this page.Can lorder a sample to check the quality?
Can lorder a sample to check the quality?
Samples are welcome to try. You can purchase samples through the URL
How long can i get my order when l paid for it?
For sample or small quantity: 1-3 working days. Usually We will ship via Express by FedEx,DHL, TNT etc. You will receive it in 3-7days, For bulk, pls contact with our sales for different case,thank you in advance.
What's your minimum order quantity/ MOQ?
For neutral product, the MOQ is 1 piece only. For OEM, the MOQ is 500pcs for different models.
Can you offer free sample?
We don’t offer free sample, but if our your bulk order exceed 500pcs, we can return the samplefee to you in the bulk order.
Can I print my own logo on your product?
OEM&ODM orders are warmly welcome. Our professional technical team is waiting for serving you at any time.
Shipping & Delivery
What is shipping time?
The shipping time varies depending on the logistics method and the destination.
| Shipping | US | CA | AU | DXB | EU |
|---|---|---|---|---|---|
| Air Delivery | 10-15 DAY | – | – | – | – |
| Sea Quick Delivery | 25-30 DAY | 25-30 DAY | – | – | – |
| Sea Delivery | 30-35 DAY | – | 30-35 DAY | 30-35 DAY | 50-60 DAY |
| Train Delivery | – | – | – | – | 30-45 DAY |
| FedEx / UPS / DHL | 3-7 Working Days | ||||
Quality Control & Assurance of Products
How long do you offer for after-sales services?
Most of our products are guaranteed for 1 year, but contact with our sales for different case,more detalisare welcomed.
ls there any test before delivery?
Yes, we have 3 times inspection, all the products will be inspected by QC before shipment.
Company
Are you a factory or trading company
We’re original factory with professional pre-sales and after-sales service team to offer youprofessional solution, fast reply, fast lead time, high quality, competitive price, great after salesservice and so on, supplying OEM&ODM service.
Can your company do supplier/product development for customer?
Yes! We are located in Shenzhen, specializinginthe R&D and sales of laser projection, laser Tv, portable projection, 3D projection, 4Kprojection.Mini projection, etc. Welcome to consult for relevant content, we will answer you as soon aspossible, thank you.
Product & Learning
What plugs do you have?
We have US, EU, AU and UK plug, if any other plug demand, please contact our sales person.
What certification do you have?
Generally, we have CE, FCC, RoHs, CCC etc, if you have any other requirements, pleasecontact our sales persion.
Can I use a Chromecast with a projector?
Yes, you can use a Chromecast with a projector. There are many projectors with Chromecast built-in on the market today like our K300 projector, enabling you to effortlessly cast through your phones and laptops.
Alternatively, you can also plug the Chromecast into the projector’s HDMI port, connect it to your Wi-Fi network, and cast content from your mobile device or computer. This allows you to enjoy streaming services, apps, and other content directly on your projector for an enhanced viewing experience.